Kacie says confidence is the biggest thing she’s gained. She describes herself as quite a shy person when she started. The apprenticeship pushed her to build connections, ask colleagues for help with her projects and share what she was learning with her team. Doing that created a real learning community around her.
That confidence has paid off. Kacie now offers to run tools like a project charter when she spots an opportunity to improve something. Colleagues also recommend her for new projects because they know she has the skills to deliver.
Kacie went straight from her GCSEs into the programme, so she was already used to structured study. She found it easy to set aside her off-the-job hours and make them a priority, while treating her new job as another chance to learn.
Kacie learned technical skills such as analysis alongside teamwork and communication, and she found all of them transferable. Even after finishing the programme, she still thinks like an improvement practitioner. She spots time\-wasting tasks and inefficient processes at work and at home.
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Our Room for Improvement Video Series aims to inspire people who are developing their Business Improvement capabilities.
Our guests are experienced practitioners who talk about how they got started, what it means to practice business improvement, and who or what has inspired them. Listen out for their hints and tips to help you on your own improvement journey.
GEMBAfication is PMI’s new podcast for improvement professionals looking for an honest view of what improvement really looks like in practice. Because in our world, every experience is valuable.
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