
Room for Improvement – Episode #10: Dom Slade, KPMG UK
Dom passionately believes that customer-centricity is key to process improvement. Watch now for his advice on how to kick start change.
Dom passionately believes that customer-centricity is key to process improvement. Watch now for his advice on how to kick start change.
Listen as Burger King UK’s Chief Marketing Officer talks about driving customer-focused performance improvement without stifling creativity.
Improving Through the Voice of the Customer: a recording of our webinar Do you collect Voice of the Customer (VoC) feedback? And do you apply
Gemba Walks – Going To See In A Virtual World: a recording of our webinar In an increasingly virtual world, there is still a critical
Big Data To Power Improvement: a recording of our webinar Big Data; often discussed, rarely comprehended. Yet it offers huge opportunities for improvement. It’s time
Data Collection Techniques: a recording of our webinar “In God we trust, all others bring data” – Dr W. Edwards Deming Data is everywhere –
Choosing the Right Metrics and Measures: a recording of our webinar We encourage all our clients to ensure that their improvement activities are meaningful, manageable
How to Tell Effective Stories Using Graphs in a Virtual Environment: a recording of our webinar They say a picture is worth a thousand words,
Customer and Stakeholder Requirements: a recording of our webinar If you missed our webinar on Customer and Stakeholder Requirements you can now watch the recording.
RAISE THE BAR: Drive Your Performance Excellence
Never before has the case for doing more with less been greater. Find out how performance excellence can help.
Invest in Relationships to Build Successful Teams with Tim Schmeisser, VP of Commercial Transformation at Kimberly-Clark
Invest in Relationships to Build Successful Teams with Tim Schmeisser at Kimberly-Clark
Listen Now"Practicing Business Improvement at Amazon is about coming up with solutions that benefit all" - Valerio Tomasso, Lean Six Sigma Black Belt at Amazon
"Practicing Business Improvement at Amazon is about coming up with solutions that benefit all"
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