Watch now for Will’s take on the Continuous Improvement mantra, “If you can’t measure it, you can’t improve it” and how to find the data to start making your work, work.
Podcast: Turning Customer Needs into Strategic Success Using Operational Excellence with Suraj Patel, Capital One
Listen now to hear Suraj talk about the moral responsibilities of the banking industry, what Capital One are doing to support customers to succeed with credit, and who inspired Suraj to understand and carry forward the importance of attending to diversity, inclusion and belonging.
Essential Green Belt Tools Video Series These bite-sized videos on our top tools will ensure you make an impact with your next Lean Six Sigma
Dom passionately believes that customer-centricity is key to process improvement. Watch now for his advice on how to kick start change.
How to Create a Skills Matrix https://youtu.be/2O-tagYXFSM Developing a Skills Matrix lets you understand the skills you need to effectively execute your process. In this
What is a Black Belt project? We ask businesses to be fair in setting the scope of improvement projects. But how can they do this
PMI LIVE Continuous Improvement for Hybrid Working For many of us, being part of a hybrid working structure where our teams are spread across different
Linda is an improvement expert with a fascinating career, and joins us to talk about fantastic example of a learning culture she was part of.
Room for Improvement – Episode #7: Lee Pulford In this episode, we’re joined by Lee Pulford, Senior Manager for Operations Development at Boots UK, the
The Art of Leading Virtual Teams: a recording of our webinar Working virtually is a concept that many of us have become used to, and