In this Measurement Systems Master Class, you’ll explore the process of how to get the best out of subjective data and avoid the pitfalls of survey design, data gathering, analysis and interpretation of results.
Drawing the wrong conclusion is never as easy as when dealing with peoples’ opinions. We can base a significant amount of weight on the output from employee engagement and customer satisfaction surveys.
When done well these types of survey can provide significant insights into our organisation and our operations but if done badly we can end up taking the wrong course of action.
Measurement Systems master class is suitable for anyone involved in running surveys or making decisions based on subjective data.
Necessary cookies are absolutely essential for the website to function properly. This category only includes cookies that ensures basic functionalities and security features of the website. These cookies do not store any personal information.
Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. It is mandatory to procure user consent prior to running these cookies on your website.
Book a PMI Lean Six Sigma Green Belt, Black Belt or Master Black Belt public training course and we’ll send you an Apple iPad to use in the live virtual classroom which is then yours to keep!