Level 4 Improvement Practitioner Apprenticeship

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Level 4 Higher Apprenticeship Standard Overview

A programme designed to build problem solving and process improvement capability.

Our Improvement Practitioner programme is designed to build higher-level problem solving and process improvement capability. Using a blend of Lean and Six Sigma, project and change management tools to identify and lead the delivery of change across organisational functions and processes.

It is aimed at those who lead small projects or play a key support role in larger projects. Tackling issues that may require swift problem solving or re-occurring problems that may require in depth analysis and the implementation of a range of effective and sustainable countermeasures. Improvement Practitioners can be found across all industry sectors and functions, including manufacturing, finance, engineering, operations, IT, property, retail, service, and hospitality.

Problem Solving and Process Improvement

Designed to build higher-level problem solving and Process Improvement capability

Improvement Projects

How to identify, prioritise, and scope improvement projects and activities in the workplace

Project Management

Follow a structured methodology and monitor the progress of improvement projects

Leadership and Change Management

Lead teams and coach others to deliver improvements and business benefits

Level 4 Improvement Practitioner

As part of the Improvement Standards, the Level 4 Improvement Practitioner aligns with the Lean Six Sigma Green Belt. This means that on successful completion of your apprenticeship, you’ll receive two certificates: an Institute for Apprenticeship Certificate, and a Lean Six Sigma Green Belt certification.

Learning Delivery:

Capella was involved in developing this Level 4 Improvement Practitioner Apprenticeship Standard and Assessment Plan, so we understand it deeply.

We consulted widely to develop our training materials, and they’ve been approved by Toyota, so you can be confident they’re benchmarked against Best in Class. This means we’re able to share best practice and deliver rich learning programmes with our blended approach delivery.

Our blended learning approach to this apprenticeship includes:

  • Tutor-led, bite-sized training sessions
  • 1 to 1 coaching with the course tutor throughout the apprenticeship
  • Access to supporting resources and reference materials


Want to learn how to become an apprentice on our next Level 4 programme? Our dedicated apprenticeship team offers online information sessions twice a week. Reserve your seat in the next session here.


Work based application to help you drive success

Learners deliver an improvement project alongside the apprenticeship, with guidance and support from the learner’s coach and mentor. During the 14-months training period, learners are required to collate a portfolio of evidence, which includes examples of their behavioural development.

What can Learners expect from the End Point Assessment?

The important thing to remember is that throughout our Level 4 Improvement Practitioner Apprenticeship, learners are supported with tutor-led, bite sized training, 1:1 coaching and easy access to supporting resources.

Your End Point Assessment is made up of three parts:

  • Knowledge (10%): your knowledge is assessed via multiple choice questions
  • Improvement Project (60%): Learners present their improvement project to the assessor and answer questions
  • Professional Discussion (30%): learners have a Professional Discussion which is underpinned by the Portfolio of Evidence
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Overview: Level 4 Improvement Practitioner Apprenticeship


Duration: 14 – 18 months

Content: Lean, Six Sigma, Project Management, Change Management, Time Management, Communication, Presentation Skills, Team Working and Team Leadership

Commitment Required:

  • 15 training days
  • 8 coaching days
  • Mid programme review
  • Final review
  • Maths and English (if required) up to 7 additional days

End Point Assessment:

  • Multiple choice exam
  • Project presentation
  • Professional discussion

Entry Requirements:

  • No specific prior qualifications or experience


Book a Call with our Apprenticeship Team
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Hear from Olga Osipova, Customer Resolution Team Leader – Level 4 Improvement Practitioner

Here’s what Olga had to say about her experience on a Capella Apprenticeship:

“My job requires strong problem solving skills and I wanted to gain more knowledge around Lean Six Sigma and the use of tools to be able to upskill my team. Through the apprenticeship I’ve gained a practical understanding of the use of statistical tools that help me make my daily work more measurable and achievements better-weighted and tangible.

Helping my company, VF Corporation,  to align existing processes to the changing environment, with quicker identification and response to problems. I have helped to build a new team that took over cross-brand tasks and I now work on replicating successful improvement measures from my apprenticeship project to a broader scale.

I now have a good understanding of root cause analysis and verification methodology, better leadership, and project management skills.”

Inspired by Olga’s Story?

Our dedicated apprenticeship team deliver online information sessions twice a week where you can find out more about these apprenticeships.

Reserve a Seat on Our Next Online Information Session

Who We Work With

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Designed to provide business improvement training resources to support learners on our apprenticeship programmes – you’ll want to Bookmark our Apprentice Hub.

Useful for Learners and Employers, the Apprentice Hub is an indispensable resource for key programme information, including learner and employer handbooks, guides, procedures, and policies.


  • Webinars, Podcasts, and Videos to support off-the-job learning
  • Apprenticeship-specific KSBs – Knowledge, Skills, and Behaviours
  • Support for End-Point Assessment & Grading
  • Smart Assessor
  • Learner Stories and SO MUCH MORE!
Explore Apprentice Hub

A Conference designed to make things happen.

On 25th September 2024, we’ll be taking over The Slate at the University of Warwick, UK, a state-of-the-art venue perfect for fostering creativity, conversation and collaboration.

Join us at the only Improvement Conference for Practitioners by Practitioners. The day will feature expert speakers, inspiring stories, interactive workshops, amazing case studies, and networking opportunities.

Discover More