Leading Teams is an intensive and highly active programme that provides leaders with the knowledge and skills they need to ensure that the teams they work with function effectively, efficiently and can deliver real and sustainable improvement.

Whilst leaders of improvement teams may have had thorough training in the hard tools and techniques of process improvement, many have had little or no training in the soft skills of leading and facilitating teams.

The importance of effective leadership and facilitation is critical to the success of an improvement programme.

Leading Teams includes:

• Business prioritisation
• Process Leadership
• Systems and Process Thinking
• Process Definition
• Understanding Variation
• Management Planning