Variation represents chaos and unpredictability. So in our business systems, which require consistency and repeatability to enable improvement, the concept of variation and its impact on performance is crucial for our Leaders to grasp.
Packed with eye-opening analogies, Director Consultant Warren Knight explains the complexities of variation, the significance of control charts and the long-term view, and why tampering with the system without understanding the root causes of variation is a no-go.
Join Warren Knight and Susannah Clarke in the studio as they discuss Why Leaders Need to Understand Variation. You’ll hear about:
Keep up to date with all the latest tools by subscribing to PMI’s Uncommon Sense Podcast on your favourite Podcast app; here are some quick links:
We know that to develop and sustain a strong continuous improvement culture, you must enable employees at all levels of the organisation to be involved in improvement initiatives.
This, of course, is more than a suggestion box scheme. To participate effectively in improvement projects and their implementation, they’ll need to share a common language and understanding of the process and tools that are being used.
Explore TrainingGEMBAfication is PMI’s new podcast for improvement professionals looking for an honest view of what improvement really looks like in practice. Because in our world, every experience is valuable.
Listen Now
Copyright © Process Management International Ltd 1998 - 2026
