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Why Leaders Need to Understand Variation

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About This Podcast Episode

Variation represents chaos and unpredictability.  So in our business systems, which require consistency and repeatability to enable improvement, the concept of variation and its impact on performance is crucial for our Leaders to grasp.

Packed with eye-opening analogies, Director Consultant Warren Knight explains the complexities of variation, the significance of control charts and the long-term view, and why tampering with the system without understanding the root causes of variation is a no-go.


Episode Highlights

  • Variety vs. Variation (02:09)
  • Control Charts and Predictability (06:43)
  • Long-Term Performance View (08:05)
  • Tampering with Systems (10:37)

Watch the Vodcast

Join Warren Knight and Susannah Clarke in the studio as they discuss Why Leaders Need to Understand Variation.  You’ll hear about:

  • Role of leaders in enabling organisations to deliver on target with minimum variation
  • Use of control charts in understanding variation and making informed decisions
  • Recognising different types of variation and responding appropriately
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