Video: Quality & Improvement Working Together

There has been a divide in the quality management world going back years, between those facilitating change and improvement and those concerned with audit and standards. However, we consider that the 2015 revisions to ISO9001 are so significant as to encourage, indeed require, the two disciplines to unite in the shared goal of transforming their organisation’s performance.

This video shows how some organisations are realising that to be efficient and effective, Quality and Improvement must start working together.