Ever felt that AI experiments seem to start with excitement, then stall when the results don’t quite land?
PMI Senior Consultant Anthony Richardson digs into why that happens, and why the real breakthrough often comes when you stop hunting for the “perfect prompt” and start treating AI like any other improvement experiment.
It’s a conversation that reframes AI work as iterative, scientific and far more familiar to improvement practitioners than they might expect. A small shift in mindset; a big shift in outcomes.
Wondering how ready your team is for AI? Get them to take our AI Readiness quiz to discover where they sit on the adoption spectrum and identify the course that will give them the confidence to act, experiment, and succeed.
What’s Your AI Readiness Mindset?Join Anthony in the studio with Susannah Clarke as they explore how PDSA can turn frustrating AI experiments into repeatable, improvable ways of working. You’ll hear about:
Why teams hit hurdles and inconsistent results even when AI work starts with energy and optimism.
A real client example showing where early AI experimentation breaks down, and what that reveals.
How breaking a problem into “thinking work” and “tasks” clears the way for better AI design.
Using prediction, test and study to refine prompts scientifically rather than guessing your way forward.
How frameworks like Rocco’s help teams capture each iteration’s learning and improve more quickly.
Why prompting is always iterative, and the danger signs that you’re chasing perfection instead of experimenting.
Keep up to date with all the latest tools by subscribing to PMI’s Uncommon Sense Podcast on your favourite Podcast app; here are some quick links:
We know that to develop and sustain a strong continuous improvement culture, you must enable employees at all levels of the organisation to be involved in improvement initiatives.
This, of course, is more than a suggestion box scheme. To participate effectively in improvement projects and their implementation, they’ll need to share a common language and understanding of the process and tools that are being used.
Explore TrainingGEMBAfication is PMI’s new podcast for improvement professionals looking for an honest view of what improvement really looks like in practice. Because in our world, every experience is valuable.
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