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PDSA – Plan, Do, Study, Act – the iterative four-stage thinking model for delivering change.
Contrary to common sense, this robust framework actually begins with ‘Study’, PMI Senior Consultant Damion Albinson reminds us. Study the situation and involve the people who operate the process to generate hypotheses with the potential for improvement. However, the sometimes uncomfortable truth is that disproving what we thought sounded perfectly plausible is when the real learning happens…
Join Damion as he reveals the subtleties of the PDSA model, and how you may already have the disconfirming evidence you need.
Join Susannah and Damion in the studio as they discuss PDSA and Disconfirming Evidence. You’ll hear about:
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We know that to develop and sustain a strong continuous improvement culture, you must enable employees at all levels of the organisation to be involved in improvement initiatives.
This, of course, is more than a suggestion box scheme. To participate effectively in improvement projects and their implementation, they’ll need to share a common language and understanding of the process and tools that are being used.
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