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Throughput Yield – Right First Time?

About this Podcast Episode

It’s one of the top 3 calculations that supervisors and managers should have at their fingertips, according to PMI Director Consultant, Barry Byrne. Throughput yield – the percentage of work completed successfully at any given process step – is a crucial metric when striving for perfection.

Join Barry as he discusses the hidden costs of defects and rework, including implications for improving customer experience, and shares an enlightening example of how yield analysis can uncover upstream causes of productivity issues.

Watch the Vodcast

Join Susannah and Barry in the studio as they discuss Throughput Yield. You’ll hear about:

Definition and importance of throughput yield in business processes
Impact of defects on yield and customer experience
Example of how analyzing yield helped identify productivity issues

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