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Why The 5 Whys Are The Mindset You Need

About this Podcast Episode

5 Whys is a great problem-solving tool for improvement projects, and it can also be invaluable in your day-to-day work to understand root causes when things go wrong, as they do from time to time!

At first glance, it may seem a simple tool, but as Senior Consultant Damion Albinson says, it’s a lot more powerful than simply asking “Why?”. Listen in as he shares his top tips to make sure you’re getting the most out of 5 Whys, including to never be satisfied with the first suggestion and how to dig deeper to really get to the root cause of a problem to prevent it from ever recurring.

Watch the Vodcast

Join Susannah and Damion in the studio as they discuss Why The 5 Whys Are The Mindset You Need. You’ll hear about:

Purpose of the 5 Whys in problem-solving and uncovering root causes
Common mistakes to avoid when using the 5 Whys technique
Importance of gathering firsthand information and avoiding guessing

Keen to see a 5 Whys example? Watch a short video here

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Support your team to get going with improvement

We know that to develop and sustain a strong continuous improvement culture, you must enable employees at all levels of the organisation to be involved in improvement initiatives.

This, of course, is more than a suggestion box scheme. To participate effectively in improvement projects and their implementation, they’ll need to share a common language and understanding of the process and tools that are being used.

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