Do you need to identify potential causes of an undesirable effect or problem? Then you’re in luck because in this episode of PMI’s Uncommon Sense podcast, PMI Senior Consultant Damion Albinson talks about the Cause and Effect Diagram.
To really get to the bottom of a problem it’s crucial to avoid jumping straight to solution mode, Damion warns us. Instead, focus on divergent thinking to generate a broad range of potential causes, before using PDSA to validate the most likely. Listen now for some great tips on how to get the most from this powerful tool.
Join Susannah and Damion in the studio as they discuss encouraging divergent thinking with cause and effect. You’ll hear about:
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We know that to develop and sustain a strong continuous improvement culture, you must enable employees at all levels of the organisation to be involved in improvement initiatives.
This, of course, is more than a suggestion box scheme. To participate effectively in improvement projects and their implementation, they’ll need to share a common language and understanding of the process and tools that are being used.Explore Training
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