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Join Dennis Crommentuijn-Marsh, Director Consultant and enthusiastic innovator, as he talks about the joy and the fun of using Idea Generation to find solutions to challenges when the answer doesn’t present itself naturally.
Listen now to discover how a structured approach to Idea Generation can often result in a better outcome than you ever thought possible, with enormous benefits for your organisation.
Join Susannah and Sean in the studio as they discuss Understanding the Voice of The Customer. You’ll hear about:
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We know that to develop and sustain a strong continuous improvement culture, you must enable employees at all levels of the organisation to be involved in improvement initiatives.
This, of course, is more than a suggestion box scheme. To participate effectively in improvement projects and their implementation, they’ll need to share a common language and understanding of the process and tools that are being used.
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