The Joy of Problems: a recording of our webinar

We’re all dealing with problems, and many of them are new in these challenging times. One of the keys to success is having the right tools to deal with them effectively.

If you missed our webinar on The Joy of Problems: Tools for Understanding you can now watch the recording.  Damion Albinson spoke about how to understand what type of problems you’re dealing with and some of the different approaches you can use to solve them: statistical process control charts, cause and effect, and 5 whys.