Episode Highlights
- AI as a Defining Shift for Improvement (01:32)
Why 2025 marks a significant moment for the improvement profession and why responsibility for success sits with practitioners, not the technology.
- Three Waves of Learning Transformation (10:13)
A reflective look at how learning has evolved from e-learning, to virtual delivery, to AI, and what this latest shift demands from organisations.
- The Ongoing Challenge of Systems Thinking (24:50)
Why many leaders still struggle to see organisations as systems, and how this limits sustainable improvement.
- Agile Still Isn’t Easy (35:57)
Why Agile continues to struggle in organisations without clear, shared goals, and what improvement leaders need to address first.
- Improvement Beyond Projects (39:22)
A powerful reminder that real performance gains come from improving everyday work, not just delivering formal initiatives.
- How Much Improvement Is Too Much? (45:49)
A practical discussion on balancing capacity, complexity, and organisational support when deciding how much change to take on at once.
