Henry Ford said, “To standardise a method is to choose out of many methods the best one… the sum of all the good ways we have discovered up to the present.”
Yet some people say that process standardisation is restrictive and can eliminate the opportunity to be creative, or reduce the flexibility they and their customers require. So which is it?
If you missed our webinar on ‘Standardisation – Improvement or Restriction?’, you can now watch the recording. Marie-Clare Pedersen spoke about how to reap the benefits of standardisation, achieving flexible, agile, high quality, robust processes without restricting innovation or improvement, including: