Room for Improvement: Alex Boddy, Ancala Water

Structure and order to generate high-quality output

Joining us in this episode of Room for Improvement is Alex Boddy, Head of Operations and Maintenance (South) at Ancala Water Services, who provide water and waste services to a thousand Ministry of Defence sites across England and Wales.

Alex talks about how witnessing the gold standard of Lean application at Toyota inspired his ‘structure and order’ approach to consistently generate high-quality output.  When you can tackle the difficult issues with a degree of calmness that you wouldn’t if you were working in chaos, Alex asks the question: ‘why wouldn’t a business do this?’.

Watch now to hear Alex’s take on going from zero to Black Belt in 8 days, and his top tip for getting started in a career in continuous improvement.