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PMI

Room for Improvement - Episode #7: Lee Pulford

In this episode, we’re joined by Lee Pulford, Senior Manager for Operations Development at Boots UK, the leading pharmacy-led health and beauty retailer.  Lee is a Lean Six Sigma Master Black Belt and leads a team that identifies opportunities in retail operations to transform their business.

Transform your approach to solving business problems

Back in 2008, Lee had a real light bulb moment when attending a Six Sigma Green Belt course.  The realisation that any business problem could be solved through the correct application of the methodology literally changed the course of his career!  

Watch now as Lee talks about how inspiring it is to coach others, helping them realise the benefits of applying the different improvement tools and techniques to their work.

Listen to more insights from experienced Business Improvement Practitioners:

More resources that might interest you

Sometimes people just don’t want to change how they do things! How do you work with people who are negative and against any changes?

Read now: How do you work with people who are against change blog

See the benefits you can achieve through mapping and standardising your processes.

Read now:  Generating Quick Wins case study

Do the problems keeping you up at night fit the criteria for a first Green Belt improvement project?

View now: How to identify your first Lean Six Sigma Green Belt project infographic

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