In this episode, we’re joined by Lee Pulford, Senior Manager for Operations Development at Boots UK, the leading pharmacy-led health and beauty retailer. Lee is a Lean Six Sigma Master Black Belt and leads a team that identifies opportunities in retail operations to transform their business.
Back in 2008, Lee had a real light bulb moment when attending a Six Sigma Green Belt course. The realisation that any business problem could be solved through the correct application of the methodology literally changed the course of his career!
Watch now as Lee talks about how inspiring it is to coach others, helping them realise the benefits of applying the different improvement tools and techniques to their work.Explore more Room for Improvement Episodes
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