Early in his career, Justin was tasked with the challenge of improving quality and increasing output. His initial scepticism about Continuous Improvement methodology was replaced with an infectious enthusiasm which quickly spread across the whole team, as tangible results began to reveal themselves early in the project.
“…over the six months we ran the project, it did deliver what we were hoping for, to the point where some of the team were actually asking ‘can we broaden the amount of magnets we can batch’, because they could see the potential impact, savings, and benefits. And not just from some of the magnet lines that we’d identified, but some of the other ones that they were more familiar with and knew that we do repeat business on. So it actually became quite infectious and also delivered some good results there.”
Having experienced the revelation that many of the answers the organisation were looking for were within their own gift, Justin is now a strong advocate of using Continuous Improvement to unlock the best potential there is within an organisation.
Hear him talk about how much he values the support of a mentor as a guiding voice, particularly when met with unexpected events or resistance to change, and how he now coaches others in the same way to develop a culture of Continuous Improvement across the organisation.
The sponsor of any change initiative is a vital role. Find out how they can ensure that the projects are meaningful, manageable, measurable, and delivered successfully.
Resistance to change is a common enough frustration faced by leaders, particularly when trying to lead and inspire a programme of continuous improvement or change initiative.
Linda is an improvement expert with a fascinating career. Listen as she shares her insights on the application of business excellence in a variety of organisations.
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