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PMI

Room for Improvement - Episode #12: Justin Elford, Oxford Instruments

Joining us in our Room for Improvement this month is Justin Elford, Continuous Improvement and Manufacturing Engineering Manager at Oxford Instruments, a leading provider of high technology products and services for research and industry.

An infectious enthusiasm for Continuous Improvement

Early in his career, Justin was tasked with the challenge of improving quality and increasing output. His initial scepticism about Continuous Improvement methodology was replaced with an infectious enthusiasm which quickly spread across the whole team, as tangible results began to reveal themselves early in the project.

“…over the six months we ran the project, it did deliver what we were hoping for, to the point where some of the team were actually asking ‘can we broaden the amount of magnets we can batch’, because they could see the potential impact, savings, and benefits.  And not just from some of the magnet lines that we’d identified, but some of the other ones that they were more familiar with and knew that we do repeat business on.  So it actually became quite infectious and also delivered some good results there.”

Becoming a Continuous Improvement advocate

Having experienced the revelation that many of the answers the organisation were looking for were within their own gift, Justin is now a strong advocate of using Continuous Improvement to unlock the best potential there is within an organisation.

Hear him talk about how much he values the support of a mentor as a guiding voice, particularly when met with unexpected events or resistance to change, and how he now coaches others in the same way to develop a culture of Continuous Improvement across the organisation.  

Listen to more insights from experienced Business Improvement Practitioners

More resources that may interest you

The sponsor of any change initiative is a vital role.  Find out how they can ensure that the projects are meaningful, manageable, measurable, and delivered successfully.

Watch now:  Sponsoring Projects for Success webinar

Resistance to change is a common enough frustration faced by leaders, particularly when trying to lead and inspire a programme of continuous improvement or change initiative.

Read now:  Managing for Continuous Improvement blog

Linda is an improvement expert with a fascinating career. Listen as she shares her insights on the application of business excellence in a variety of organisations.

Listen now:  The Power of a Learning Culture with Head of Global CI, Linda Linteau

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