Quality Management Systems

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About This Quality Management Systems Podcast Episode

Improvement and quality often share the same goals, yet in many organisations they operate in separate worlds, with one focused on projects and change, and the other on control and compliance. But what if that divide is limiting your ability to embed lasting improvement?

Join Director Consultant Warren Knight as he explores the connection between Continuous Improvement and Quality Management, challenging common assumptions and revealing why a well-designed QMS may have far more to offer than many improvement practitioners realise.

 

Quality Is More Than Compliance

If this conversation challenged how you think about quality management systems, you’re not alone. Develop the knowledge and skills to use quality management as a foundation for stronger, more sustainable organisational performance through the Level 4 Quality Practitioner apprenticeship.

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Quality Management Systems Episode Highlights:

Join Warren in the studio with Susannah Clarke as they explore QMSs and their vital role in improvement. You’ll hear about:

  • What quality management systems do beyond documentation and procedures
  • The four elements that make up an effective quality system
  • Why quality and improvement often operate in separate worlds
  • The shared roots of QMS and Lean Six Sigma
  • How a systems approach strengthens organisation-wide improvement
  • Why process control underpins sustainable improvement and lasting results
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We know that to develop and sustain a strong continuous improvement culture, you must enable employees at all levels of the organisation to be involved in improvement initiatives.

This, of course, is more than a suggestion box scheme. To participate effectively in improvement projects and their implementation, they’ll need to share a common language and understanding of the process and tools that are being used.

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