Quality in Action: On-Demand Webinar

What does Quality in action really mean?

And why does it matter more than ever? Join us for a panel discussion featuring Richard Park, Head of Quality at Portakabin, alongside PMI’s Des Kelly and Rich Seddon as they tackle some of the most crucial aspects of Quality and share practical insights and strategies to elevate your approach, covering:

  • Definition of Quality (09:35)
  • Sustainability and Quality in Action (15:47)
  • Quality Conversations (22:34)
  • Perceptions of Quality (26:24)
  • Quality Culture (32:46)
  • Challenges in Achieving Lasting Quality (45:11)
  • Summary of Key Messages (50:23)

 

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Sustainability and Quality: Minimising Cost, Maximising Impact

Quality and sustainability are deeply connected. From defect prevention to reducing waste and environmental impact, a holistic approach to quality helps organisations minimise societal costs while maximising efficiency. PMI’s Des Kelly explores how modern quality practices are shaping a more sustainable future:

Building a Quality Culture: Right First Time in Every Step

Quality isn’t just about products, it’s about information, systems, and people. In this clip from PMI LIVE, Richard Park, Head of Quality at Portakabin speaks about how fostering a “right first time” mindset at every level, from automation to everyday tasks, creates a seamless, error-proof culture that drives success across the board.

Achieving Lasting Quality: It’s the Process, Not the Person

Lasting Quality begins with empowering people and fixing processes. Des Kelly explains that by shifting responsibility from individuals to the system, building skills, and fostering trust, organisations can drive Continuous Improvement and intrinsic motivation, transforming Quality from firefighting to a sustainable cultural standard:

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