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Process Operators: Driving Continuous Improvement

Process Operators: Driving Continuous Improvement- image - 2

About This Podcast Episode

Process Operators are not just cogs in the machine. They’re the heartbeat of an organisation; executing core processes and directly influencing the value delivered to customers. Their work is vital, and as such, it demands a focus on standardisation, maintenance, and Continuous Improvement.

Join PMI Senior Consultant Damion Albinson as he discusses the role of the Process Operator, including why it’s crucial that they’re engaged in standardisation and improvement activities, and the challenges of operators preferring to do things their own way.


Episode Highlights

  • The role of a process operator (01:17)
  • The importance of working to agreed standards (03:02)
  • Sharing improvement ideas (08:15)
  • Engaging operators in process management (09:54)

Watch the Vodcast

Join Damion Albinson and Susannah Clarke in the studio as they discuss Process Operators: Driving Continuous Improvement.  You’ll hear about:

  • Role of process operators in process management and improvement
  • Responsibilities and expectations of process operators
  • Engaging operators in the process of standardisation and improvement
  • Impact of process operators on overall value delivered to customers
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Support your team to get going with improvement

We know that to develop and sustain a strong continuous improvement culture, you must enable employees at all levels of the organisation to be involved in improvement initiatives.

This, of course, is more than a suggestion box scheme. To participate effectively in improvement projects and their implementation, they’ll need to share a common language and understanding of the process and tools that are being used.

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More episodes from the Roles In Process Management mini-series:

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