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PMI

Leading for Business Excellence Podcast

Episode #11:  Tech Entrepreneur Shares his Secrets for Business Excellence with Jon Darbyshire, Co-Founder & CEO of SmartSuite

Serial entrepreneur, investor, and CEO of SmartSuite, Jon Darbyshire, specialises in looking at old problems from new perspectives, and bringing fresh thinking to help tackle some of the real-world challenges that many organisations face.

Business Excellence in practice

With a career spanning the world of big consulting, high growth tech start-ups, and the charitable sector, Jon shares his first-hand experience of performance excellence and the lessons he’s learned along the way. It’s fascinating to hear how his mastery of process, combined with a keen sense of both priority and direction, has contributed to his success.

Listen now as we explore how teams can be mobilised and scaled at pace, and how to break new ground while ensuring quality of delivery is maintained, as well as finding new and exciting ways to delight customers.

More resources about business excellence in practice that might interest you:

David Callaghan, B2B business leader and President of the British Quality Foundation until 2019, talks about the importance of creating teams that will challenge you as a leader.

Listen now:  Harnessing People & Process Excellence as a Blue-Chip Executive Leader with David Callaghan podcast

In order to continue to operate profitably when faced with current and emerging challenges, this global logistics company called upon PMI’s bespoke consulting expertise to deliver better and safer services to their customers.

Read now:  Engaging a Dispersed Team in Transformation case study

Join us as Des Kelly speaks about establishing your system for improvement, including the similarities and differences between approaches and realising the end game: sustained success.

Watch now – Choosing the Right Improvement Approach webinar recording

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