Episode Highlights
- Why Improvement Work Is Harder Than It Looks (09:08)
Unpacking the hidden traps in organisational problem solving, including the tendency to act too quickly without fully understanding the problem.
- PDSA vs PDCA and the Role of Study (11:37)
Exploring the history of PDCA and PDSA, with a clear explanation of why the ‘study’ step matters and how it’s often misunderstood or skipped.
- Why Reasoning Matters in Improvement (20:13)
Introducing abductive, inductive and deductive reasoning, and showing how different types of thinking shape how teams approach problems.
- Using PDSA to Structure Better Thinking (27:44)
A practical walk through how PDSA cycles help teams move from observation to theory, testing and learning, rather than jumping straight to action.
- Why Organisations Struggle with PDSA (36:19)
Sharing research insights on common failure points, including action bias, oversimplification, poor data and lack of leadership understanding.
- Embedding PDSA Through Leadership and Culture (45:21)
Practical guidance on making PDSA stick, focusing on leadership alignment, learning climate, training and understanding variation.
