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Mastering Process Management

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About This Podcast Episode

Managing processes is as vital as managing people for keeping the gears of performance well-oiled and aligned with organisational goals.

Join PMI Senior Consultant Damion Albinson as he peels back the layers of effective process management and explores the iterative cycle of Standardise, Maintain, and Improve, and how mastering this triad can elevate your entire operation.

 

Episode Highlights

  • The role of a process manager (01:12)
  • Importance of standardisation (03:32)
  • Visual management and maintenance (05:50)
  • Continuous improvement culture (07:34)

Watch the Vodcast

Join Damion Albinson and Susannah Clarke in the studio as they discuss Mastering Process Management.  You’ll hear about:

  • Responsibilities of a process manager
  • Key elements of maintaining and improving processes
  • Challenges and enablers in the pursuit of running a good process
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Support your team to get going with improvement

We know that to develop and sustain a strong continuous improvement culture, you must enable employees at all levels of the organisation to be involved in improvement initiatives.

This, of course, is more than a suggestion box scheme. To participate effectively in improvement projects and their implementation, they’ll need to share a common language and understanding of the process and tools that are being used.

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More episodes from the Roles In Process Management mini-series:

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