Leading for Business Excellence Podcast

Episode #4: Making Change Happen with Joanne Humble, Global Head of Business Process Improvement at Catalent Pharma Solutions

In this month’s episode, we’re joined by Joanne Humble, Global Head of Business Improvement at Catalent Pharma Solutions.  Joanne is an expert in change, having worked in the pharma industry in a range of improvement and transformation roles. 

How do you become an expert in change?

Joanne shares her practical experience of making change happen, engaging people in the process of change and developing sustainable programmes.  Listen out for her insights and advice on the importance of the role of leadership in providing the mandate for improvement, and the need for a systemic approach.

If you’re inspired by the stories Joanne tells about her experiences at the start of her career and would like to know more about the practical tools she used, take a look at the ‘More resources that might interest you’ section below, or find more by exploring our Knowledge Hub.

More resources that might interest you:

Join Damion Albinson as he talks about two key tools that can support you with the challenge of understanding the performance of your key processes and detecting issues before they become problems.

Watch now: Learning to See using Visual Management and Process Confirmation

Take a look at our visual introduction to the basics of control charts.  A great way to introduce the tool to your teams!

View now: The Control Chart – a short journey through the basics infographic

 At its heart, 5S is a thinking system, not just a set of physical tools.  Join Damion Albinson as he talks about the psychology of 5S and how you can unlock the potential of this method.

Watch now: The Psychology of 5S

Start your journey today by joining us for free on the PMI Friday Webinar series.  Covering a range of exciting topics and led by our in-house experts, they are the ideal way to reflect, learn and thrive.

You can register for our upcoming webinars here:

Getting the Best from your Performance Huddles

Free Interactive Webinar
27 may 15:00 UK TIME
  • Join the PMI Operations Team as they host their huddle LIVE, revealing their secrets for success. Discover:
  • What makes a successful performance huddle
  • How to avoid common mistakes
  • How you can benefit

The Importance of great stakeholder engagement to power improvement

Free Interactive Webinar
24 June 15:00 UK TIME
  • Our panel of experienced leaders share their insights, including:
  • Examples from their careers
  • The pitfalls
  • The success factors

Like it?  Share it!