Episode #1: Rising to Business Challenges with Improvement Strategist Estelle Clark
In our first episode, we’re joined by Estelle Clark, who has a portfolio career which includes the UKAS Policy Advisory Council, the Chartered Quality Institute, a hydrogen automotive manufacturer, a trustee of the Engineering Council, and co-director of Strategic Arrow.
Listen to Estelle’s fascinating stories about rising to business challenges, from how an untimely bout of chicken pox at university set her on a path to the quality career she has excelled in and the range of challenges she has applied business excellence tools and methodology to. Listen out for her example of what good quality looks like – it’s an absolute gem!
Estelle has met and worked with many leaders across the breadth of her career, and tells us that there’s no cookie cutter for creating a great leader. She instead advises that it’s important to just be true to yourself:
Understanding what it is that you bring to a team, and being transparent, open, and honest as a leader – both when you have the answers and when you don’t – is key to getting your team to give it their all, according to Estelle.
Our Leading for Business Excellence podcast brings you inspiring stories from leaders who share their experiences gained around the globe and across a multitude of sectors. Hear how Business Excellence is a key part of being a great leader, and how it has enabled our guests to achieve outstanding results.
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