What exactly is the problem? And what isn’t? It sounds simple, but getting clarity here can be the difference between chasing assumptions and finding the real root cause.
Join Stuart Gibson and Susannah Clarke as they discuss Is/Is Not, a beautifully simple tool, often underused in problem solving. With a practical example involving soggy pizzas, Stuart shows how moving beyond scoping questions can generate powerful clues, test theories, and steer you toward evidence-based solutions.
If this episode brought the method back into focus, our in-house problem-solving course is a strong next step. It’s built for practitioners who want to apply problem solving with more precision, sharpen practical use, prevent recurrence, and protect performance. Let’s explore how this course could support your team.
Contact UsJoin Susannah and Stuart in the studio as they explore the often-overlooked power of the Is/Is Not tool. You’ll hear about:
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We know that to develop and sustain a strong continuous improvement culture, you must enable employees at all levels of the organisation to be involved in improvement initiatives.
This, of course, is more than a suggestion box scheme. To participate effectively in improvement projects and their implementation, they’ll need to share a common language and understanding of the process and tools that are being used.
Explore TrainingGEMBAfication is PMI’s new podcast for improvement professionals looking for an honest view of what improvement really looks like in practice. Because in our world, every experience is valuable.
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