Sometimes people just don’t want to change how they do things! How do you work with people who are negative and against any changes?
It’s a question we often get asked. The first thing to understand is that you won’t be able to force people to change their views if they resolutely won’t! However, knowing who you are dealing with, their levels of influence and who of them are actively supportive or receptive to change (even if they’re not ‘there’ yet), is a big first step to making change a reality.