Gemba Walks – Going To See In A Virtual World: a recording of our webinar

In an increasingly virtual world, there is still a critical need to understand how the real work works.  So how do you do a Gemba observation when you are not physically in the same location?

If you missed our webinar ‘Gemba Walks: Going To See in a Virtual World’, you can now watch the recording.  Dennis Crommentuijn-Marsh spoke about how to adapt the Gemba Walk process to the virtual environment, and how to get the most from your virtual Gemba Walks, covering: 

• Adopting the right behaviours for building trust and engagement 
• Focusing on the important areas 
• Leveraging the technology for virtual observations 
• Reaping the rewards