How confident are you that your team sees the process the same way you do?
You might view flowcharting as a drawing exercise, but in reality, it’s a thinking tool. A framework for helping teams explore messy processes to reveal what people assume, what they disagree on, and what they’ve never properly surfaced.
Drawing on his own improvement project experience, Senior Consultant, Mark Allison talks through three levels of flowcharting that help improvement practitioners move from high-level clarity into the deeper issues sitting in handoffs, rework, and unclear ownership.
The more experienced you become, the more you realise that improvement tools and frameworks reveal different insights depending on how you use them. Whether you’re developing the foundations or refining an established improvement practice, our performance improvement pathway supports practitioners at every stage, from White Belt through to Master Black Belt.
Explore Lean Six Sigma TrainingJoin Mark in the studio with Susannah Clarke as they explore the three levels of flowcharting. You’ll hear about:
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We know that to develop and sustain a strong continuous improvement culture, you must enable employees at all levels of the organisation to be involved in improvement initiatives.
This, of course, is more than a suggestion box scheme. To participate effectively in improvement projects and their implementation, they’ll need to share a common language and understanding of the process and tools that are being used.
Explore TrainingGEMBAfication is PMI’s new podcast for improvement professionals looking for an honest view of what improvement really looks like in practice. Because in our world, every experience is valuable.
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