Listen in as we discuss the importance of purpose, and how rising customer expectations are driving the need for us all to step up our game. We also dive into AI and digital technologies, with Vince highlighting both the challenges and opportunities they present.
"Trust your gut. The subconscious is a funny little thing so chase down your gut instinct because there's usually something there."
We end on the CQI’s prestigious International Quality Awards, as Vince shares the emerging trends across entries to the annual awards, which recognise and promote excellence in quality around the world. Vince is a true expert in his field, and his perspective on the challenges and opportunities facing the quality profession is invaluable.
Are you keen to skip to the section on the International Quality Awards? Join us at 28 minutes in as Rich and Vince discuss the annual awards.
Vince tells us more about how the prestigious CQI International Quality Awards are a powerful tool for promoting excellence and driving progress.
Vince shares the opinion that the quality profession is not yet ready for the challenges of AI. So, where do we go from here in order to seize the opportunities?
Explore More Leading for Business Excellence Episodes
Keep up to date with all the latest performance improvement resources to inform and inspire as you continue to grow.Follow PMI on LinkedIn