Engagement with customers and stakeholders and understanding their requirements is vital to help us make robust decisions. But for many of us, recent global events have disrupted this. As our customer consumption patterns are changing, what can we do to build resilience, ensure we remain relevant, and retain and grow our customer bases?
Join PMI Senior Consultant Marie-Clare Pedersen as she talks about what you can do to deliver your customer and stakeholder requirements through periods of change and, in doing so, build a resilient organisation.
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