Choosing the Right Metrics and Measures: a recording of our webinar

We encourage all our clients to ensure that their improvement activities are meaningful, manageable and measurable, but as Dr Deming said, “just because you can measure everything, it doesn’t mean that you should”.

Therein lies the conundrum: how to choose the vital few measures that paint a clear and honest picture of your process performance.

If you missed our webinar on ‘Choosing the Right Metrics and Measures’, you can now watch the recording. Marie-Clare Pedersen spoke about the need to measure, the challenges with measures, and the behaviours that measures drive.

to keep

Book a PMI Lean Six Sigma Green Belt, Black Belt or Master Black Belt public training course and we’ll send you an Apple iPad to use in the live virtual classroom which is then yours to keep!

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