At the start of any journey, knowing where you are going is key. Being focused saves time and frustration, and reaching your planned destination gives you the confidence to go on another trip.
Improvement initiatives are just the same: if you don’t know what it is that you want to accomplish when you embark on an improvement journey, how do you know whether the change has been effective? And if you can’t demonstrate your impact, why would you want to undertake another?
This is where knowing how to measure your impact comes in.
If you missed our webinar ‘Brace for Impact!’, you can now watch the recording. Warren Knight spoke about what constitutes impact, collecting evidence, outputs versus outcomes and identifying and aligning impact.