4. They ask questions of inquiry
They do this because they are genuinely interested in how the work is performing and how the managers and operators of the work feel about the work, what works well, what opportunities for improvement they can see. This is key to them understanding whether their strategy is understood, how it is being implemented and whether it is generating the results.
These questions of inquiry aren’t limited to the Board Room or the monthly report, they are regularly asked in the workplace in the daily course of where the work is being done because they visit the workplace as a regular part of their leadership process.
They are interested to understand if they need to adjust their aim, the strategic goals, based on the information the people and processes share with them.
5. They value contributions from others
Effective Leaders value the contribution of all employees and enable them to be as effective, efficient and adaptable as possible. They guide and govern all that they do by allocating specific roles and accountabilities, at every level in the business, from CEO to the Shop Floor; everyone knows their role and what is demanded of them so that their outputs are efficient, effective and agile. They ensure that the processes are owned and managed, just like any other asset. They seek external contributions from customers, competitors and macroeconomic factors.
Leaders who work this way will enable their organisation to maintain and improve every day to ensure sustainability. Leading by process generates value which enhances your Customers capability to do what they have to do better; only through this are you going to be able and agile, are you going to be able to thrive and survive.
If you want to be an effective strategic leader and make those uncommon attributes, common, start by building your capacity.